Some customers not seeing CQM Graphs - Closed 27 Apr 2012
Details
25 Apr 2012 08:52:10

Customers on the 'B' LNS (B.Gormless), will be seeing white/blank graphs for their lines. This is being looked in to.

Resolution

The missing graph issue was something of a fluke but we have found the cause and fixed it.

Update
25 Apr 2012 09:24:44

Whilst this is looked in to Customers can re-login to us and wll be connected to a different LNS, on which graphs will be shown.

Update
26 Apr 2012 18:53:00

We are upgrading LNSs over the next few days over night as normal maintence.

Broadband Users Affected 33.30%
Started 25 Apr 2012 08:49:38 by AAISP Staff
Closed: 27 Apr 2012