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| ADSL blip - Closed |
11 May 2012 09:08:46 |
Details
10 May 2012 11:51:17 |
Lines on our "b.gormless" LNS dropped. We're investigating. Lines are coming back. |
| Resolution |
Cleared fault on Card. |
Update
10 May 2012 11:57:04
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It looks like BT. Still investigating.
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Update
10 May 2012 11:59:33
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It looks like BT's link to b.gormless has gone down. We've taken b.gormless out of service.
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Update
10 May 2012 12:00:24
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BT fibre link is down - lines are moving to the backup LNS automatically.
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Update
10 May 2012 12:35:49
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BT have raised a fault and are investigating their end.
Update due by 13:15
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Update
10 May 2012 13:00:50
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Most lines swicthed very quickly to the alternative LNS automatically.
The status of lines on the control pages too some time to catch up on the RADIUS accounting, but this has now happened.
Graphs may have gaps which will be repaired on the over night status.
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Update
10 May 2012 19:55:22
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Although broadband lines look fine this link is still down, meaning we have lost resilience on links to BT.
We are still chasing.
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Update
10 May 2012 20:11:47
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BT are arranging an engineer to go to the Datacentre.
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Update
10 May 2012 22:25:45
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Still not heard anything more.
Chasing again.
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Update
11 May 2012 09:09:57
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Came back around 00:09.
It appears that this was a problem with a card BT side.
Need to confirm though.
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| Closed: |
11 May 2012 09:08:46 |
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