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| Packet Loss affecting broadband services on Nacton Exchange - Closed |
22 Jun 2012 11:19:18 |
Details
21 Jun 2012 10:29:22 |
Since 23:25 on 20th June we're seeing low but continuous levels of packetloss. BT are not aware of any problem, so at the moment we'll be reporting individual faults. |
Update
22 Jun 2012 10:28:11
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We now know of another ADSL line in Nacton with possibly a similar problem with a different ISP. We are progressing the individual faults but so far BT are not able to see a common cause.
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Update
22 Jun 2012 10:49:13
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BT have now raised an 'Incident', saying they have 570 affected lines on the Nacton Exchange!
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Update
22 Jun 2012 11:07:03
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BT have done something and the affected lines now look to be ok.
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Update
22 Jun 2012 11:14:20
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Nacton Exchange Packet loss:- Nasty loss (red), then lines went off (purple) then came back without packet loss, looking better now.
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Update
22 Jun 2012 11:20:01
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Final update from BT says:
Service has been restored as of 10:53; by completing: a reboot of hardware. BT regrets any inconvenience this may have caused.
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| Started |
20 Jun 2012 23:15:00 by AAISP Staff |
| Closed: |
22 Jun 2012 11:19:18 |
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