13 Dec 2012 11:52:33
Lots of 20CN and 21CN lines in Scotland down - Closed
Details
13 Dec 2012 09:07:30

We have just seen a lot of 20CN and 21CN lines around scotland drop.

We are reporting this to BT now. 

Update
13 Dec 2012 09:15:24

Looks like the BT metro node in Scotland is down as it is affecting 20 and 21CN lines. 

Update
13 Dec 2012 09:26:56

BT operate are aware and currently investingating. 
BT will update us when they have more news. 

Update
13 Dec 2012 09:52:41

BT have raised a incident against Scotland, still awaiting an update as to what is happening.

Update
13 Dec 2012 10:10:46

Bt say they have lost service to 2 10Gb circuits. Diagnostics still ongoing.

Update
13 Dec 2012 10:31:53

BT engineers are on there way to site.

Update
13 Dec 2012 10:35:05

BT have an engineer on site and a second engineer en route to assist.
Should have further news within the hour.

Update
13 Dec 2012 11:04:46

BT are currently working to restoe service.

Update
13 Dec 2012 11:09:54

Lines coming back up.

Update
13 Dec 2012 11:22:32

From BT:

The affected router has had stopped process restarted and the controlled recovery of the device is being closely monitored. Service should be available within the next 30 minutes. The geographical area of impact is across Scotland, the North of England and Northern Ireland, on traffic that was terminating on this router. 

Update
13 Dec 2012 11:53:29
Service fully restored at 11:15 after a process restart. If you are still down please reboot your router, if you are still unable to reconnect please contact support.
Update
13 Dec 2012 18:40:00

Some more info about this outage on the ISP Review website: http://www.ispreview.co.uk/index.php/2012/12/bt-20cn-and-21cn-broadband-isp-lines-down-in-scotland-and-north-england.html

Started 13 Dec 2012 09:06:19 by AAISP Staff
Closed 13 Dec 2012 11:52:33
Cause BT