We try and ensure this page is updated as soon as possible with incidents as they happen. Live discussion of issues as they happen is usually available on IRC.
Our support number is 033 33 400 999, or you can email support@aaisp.net.uk or text 01344 400 999 to raise a support ticket. (If you believe there is a major issue that is not shown here please start your text with MSO, this will wake staff if necessary).
Please use our Ideas site if you have ideas or suggestions regarding our service.
Posts are also added to Facebook and Twitter.
We have a major issue with a firewall/router in HEX at present which will affect access to web pages, control pages, accounts system, and variosu systems. We hope to have this resolved ASAP.
Resolution
Routing has been reworked - some smaller issues remain.
